Welcome to The Yoga Space London.

​

We’re so glad you’re here. Our studio is built on community, care, and clarity. These terms and policies are here to help everything run smoothly so we can continue offering affordable, beautiful, and inclusive classes for all.

The Yoga Space London Booking & Cancellation Policy

Thank you for joining us at The Yoga Space London. Your pass or membership gives you access to our full schedule of Yoga, Pilates and Functional Movement classes.

Please read through our updated policies below to ensure a smooth and respectful experience for everyone in our community.

GENERAL CLASS PASS & MEMBERSHIP INFO
•    Class passes and memberships exclude Sound Baths, workshops, and courses.
•    Class passes are non-refundable and non-extendable, except under the conditions stated below.
•    Unlimited memberships and class packs are for individual use unless otherwise stated (see Sharing section).
•    Classes begin promptly. Late arrivals may not be permitted to enter once the session begins. We do not have a reception area therefore cannot guarantee someone will be available to let you into the building.

CLASS CANCELLATION POLICY
•    Early Cancellations: You may cancel your class up to 6 hours before the scheduled start time via your online account. Your credit will automatically be returned to your pass for future use. We do not issue refunds for unused credits. Cancellations must be made via the booking system. We are unable to accept email cancellations unless there is a technical issue.
•    Late Cancellations & No-Shows: Cancellations made less than 6 hours before the class will not be refunded or credited. A £5 late cancellation fee will apply to no-shows on unlimited memberships. Even if you can't attend, cancelling helps free up space for others. Thank you for being considerate.
•    Should The Yoga Space London cancel a class for any reason, your credit will be returned to your account.

AUTO-RENEW MEMBERSHIPS
•    Our Monthly Unlimited and Monthly 8-Class Memberships auto-renew each month.
•    You may cancel anytime by emailing hello@theyogaspacelondon.co.uk at least 5 days before your next payment.
•    Cancellations made after payment has been processed are non-refundable.
•    Please ensure you read all membership terms before purchasing.

INTRO OFFER TERMS
•    Our Intro Offer (£45) includes 4 regular classes and is valid for 30 days from your first visit, not from purchase date.
•    Valid for new customers only. This offer is strictly available once per customer. Our system flags duplicate purchases, and misuse may result in cancellation and account restrictions. We’re a small, community-focused studio. Fair use of offers helps us stay accessible to all.
•    Cannot be paused, extended, or repurchased via alternate email accounts.
•    Excludes Sound Baths, workshops, and courses.

CLASS PACKS 10 PASSES
•    10-Class Pack: £140 – Expires in 3 months (can be shared)
•    Sharing: You may share your 10 class pack with a friend or family member who also has an account with us. Please email us after purchase with the full name and email of the person you’d like to share with. Packs cannot be split across multiple accounts automatically — we process these manually.
•    Extension Policy: Passes cannot be extended unless you purchase another pack. We’ll then:
•    • Add any unused credits from your previous pack to your account
•    • Extend your pass by 1 week from the new purchase date
•    • This must be requested by email after your new purchase is made.

CLASS PACKS & MEMBERSHIPS DO NOT INCLUDE
•    Sound Baths
•    Workshops or Courses
•    Private sessions or events

WORKSHOPS & COURSE BOOKINGS
•    Cancellations 7+ days in advance will receive a studio credit (not a refund).
•    Cancellations made within 7 days of the event start time are non-refundable and non-transferable.
•    No refunds or part credits are available for missed sessions in multi-week courses.
•    If The Yoga Space London cancels a workshop or course, you will be offered a refund or the option to transfer.

STUDIO ETIQUETTE & SET-UP
•    Mats and props are available at no extra cost. You are also welcome to bring your own.
•    Please clean your mat using the provided disinfectant after class.
•    Mobile phones should be turned off or silenced and stored in bags on the shelf in-studio.
•    Our studios are shoe-free zones. Please remove your shoes upon entering the space. 

​​

If you have any questions, please don’t hesitate to reach out to us at hello@theyogaspacelondon.co.uk.

We look forward to welcoming you to the mat.

With warmth,
The Yoga Space London Team
 

​

​

HEALTH

I am fully aware of my own health and physical condition and that participation in any exercise programme may cause me injury or illness.
With this knowledge, I confirm that I am making a voluntary choice to participate in an exercise programme and to voluntarily engage in such physical activity associated with the programme as I decide I am able to undertake. I make this choice and accept all and any risk associated with my decision to participate.

Having such knowledge and confirming that I accept and will be responsible for all and any risk to my health and safety by my voluntary participation in the exercise programme, in consideration for Heart Space Therapy Ltd trading as The Yoga Space London allowing me to participate in the exercise programme I hereby release and forever discharge HST Ltd, and all and any representatives, agents, staff and successors from all and / or any liability, claims, rights, demands and set-offs, whether in law or equity that it or any of them may have or can, shall or may have to me arising out of or connected with my participation in any exercise programme including but not limited to any accident, injury or illness which I may incur or suffer as a result of participating in any exercise programme or engaging in any physical activity as part of such exercise programme. 

I accept and assume all risks connected with or arising in relation to my voluntary participation in any exercise programme and such physical activity as I decide to engage in as part of my participation in any exercise programme.