TERMS & CONDITIONS
Thank you for signing up to The Yoga Space London. We have a full schedule of classes including Yoga, Pilates and HIIT, Functional Movement classes. By purchasing a class pass or membership you have full access to our regular class schedule. Class passes and memberships exclude workshops and courses. We do not allow customers to share their class passes so please do not ask. However you can purchase additional passes for friends and family.
Classes start promptly and late comers may not be granted entry. Please arrive early for your class so you have a chance to set up your mat space and ask the teachers any questions.
We provide mats and props at no extra cost however you may prefer to use your own. Mats must be sprayed with our disinfectant and wiped after use.
CLASS BOOKING CANCELLATIONS
Early cancellations (up to 3 hours before start of class)
Class bookings can be cancelled up to 3 hours in advance of the start of the class through the online booking system. We do not accept emails as a form or cancellation unless there are technical issues with the booking system.
Your class will be credited back to your account to use at a later date. We do not offer refunds for class passes.
Late cancellations (within 3 hours of start of class)
Any cancellations made within 3 hours of the class start time will not be credited back to your pass or refunded. A late cancellation fee of £3 will be charged for every booking that is late cancelled, including no shows.
If THE YOGA SPACE LONDON cancel a class on the timetable, the class will be credited back to your account.
Direct Debit cancellations
The Monthly autorenew packages, unlimited, four class, eight class and twelve Class Pass (Direct Debit option) can be terminated at any time. If you wish to cancel, please contact firstname.lastname@example.org at least 5 days before the next payment is due to be processed. We do not offer part refunds if cancelled once payment has been taken.
Purchasing an Intro offer gives you full access to our regular class schedule. This excludes Sound Baths, Courses and Workshops. Our Intro Offers begin on the first day that you attend.
Workshop and course booking cancellations
We only provide a refund for cancellations made at least 7 days before the start date of the workshop.
For cancellations less than 7 days before the course or workshop there will be no refunds or transfers unless:
a workshop is full and your place can be filled from a waiting list OR - you are sick/injured/pregnant and can provide a doctor’s note. In these cases, we will refund the fee, minus a 20% + VAT admin fee. You agree to these terms and conditions upon booking a course or workshop.
If a course or workshop is cancelled you will be offered either refund via the original payment method or the option of being transferred to an alternative event at THE YOGA SPACE
Once you have committed to a course or workshop, we recommend that you attend the scheduled number of sessions to get the most out of the programme. We do not part refund or transfer credit for courses where attendance isn’t 100%
I am fully aware of my own health and physical condition and that participation in any exercise programme may cause me injury or illness.
With this knowledge, I confirm that I am making a voluntary choice to participate in an exercise programme and to voluntarily engage in such physical activity associated with the programme as I decide I am able to undertake. I make this choice and accept all and any risk associated with my decision to participate.
Having such knowledge and confirming that I accept and will be responsible for all and any risk to my health and safety by my voluntary participation in the exercise programme, in consideration for Heart Space Therapy Ltd trading as The Yoga Space London allowing me to participate in the exercise programme I hereby release and forever discharge HST Ltd, and all and any representatives, agents, staff and successors from all and / or any liability, claims, rights, demands and set-offs, whether in law or equity that it or any of them may have or can, shall or may have to me arising out of or connected with my participation in any exercise programme including but not limited to any accident, injury or illness which I may incur or suffer as a result of participating in any exercise programme or engaging in any physical activity as part of such exercise programme.
I accept and assume all risks connected with or arising in relation to my voluntary participation in any exercise programme and such physical activity as I decide to engage in as part of my participation in any exercise programme.
Our address: Norton House, Duke of Wellington Ave, Woolwich, London SE18 6EY
For help finding us and public transport links please search for our post code on Google Maps: SE186EY
There are two nearby parking zones:
Heritage Centre (Warren Ln, Woolwich, London SE18 6FR)
Premier Inn London Woolwich (91 Beresford St, Woolwich, London SE18 6BG)
Alternatively, you can use the parking at
The Travelodge Woolwich (129 Powis St, Woolwich, London SE18 6LQ)
Lockers are available for your belongings and there are plenty of storage areas for your bag/coat etc.