TERMS & CONDITIONS

 

Thank you for signing up to The Yoga Space London. We have a full schedule of classes including Yoga, Pilates, Barre and Functional Movement classes. By purchasing a class pass or membership you have full access to our regular class schedule. Class passes and memberships exclude workshops and courses. 

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CLASS CANCELLATIONS POLICY

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Early cancellations (up to 6 hours before start of class)

Class bookings can be cancelled up to 6 hours in advance of the start of the class through the online booking system. We do not accept emails as a form or cancellation unless there are technical issues with the booking system.

Your class will be credited back to your account to use at a later date. We do not offer refunds for class passes.

 

Late cancellations (within 6 hours of start of class)

Any cancellations made within 6 hours of the class start time will not be credited back to your pass or refunded. A late cancellation fee of £5 will be charged for every booking where the customer does not late cancel. By cancelling the class, even when you cannot attend, you create a space for someone else to come and practice with us.

 

If THE YOGA SPACE LONDON cancel a class on the timetable, the class will be credited back to your account.

 

DIRECT DEBIT CANCELLATIONS

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When you purchase an unlimited monthly and eight class membership you understand that this payment is automatically taken from your account every month.  The Monthly auto renew packages, unlimited and eight class memberships (Direct Debit option) can be terminated at any time. If you wish to cancel, please contact hello@theyogaspacelondon.co.uk  at least 5 days before the next payment is due to be processed. We do not offer part refunds if cancelled once payment has been taken.

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INTRODUCTORY OFFERS

Purchasing an Intro offer gives you full access to our regular class schedule. This excludes Sound Baths, Courses and Workshops. Our Intro Offers expire 30 days after your first visit and cannot be extended.

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10 & 20 CLASS PACKS

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Our 10 class pack expires 3 months after your first booking. Our 20 class pack expires 5 months after your first booking. Class packs will not be extended but we do offer a pay it forward option where you can purchase an additional 10 or 20 class pack and we will add outstanding credits to your account and extend the pack by one week. Only email us to extend your pack once you have purchased a new pack.

Class packs can be shared with friends and family if they have an account with us. You will need to contact the studio with each 10 or 20 class pack purchase with the name and email address of the person you wish to share your passes with.
Class packs exclude workshops, courses & Sound Baths

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WORKSHOPS & CANCELLATIONS

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We offer money credits for you to rebook a class or workshop  for cancellations made at least 7 days before the start date of the workshop.

For cancellations less than 7 days before the course or workshop there will be no refunds or transfers so please ensure that you are able to attend before booking your space.

If a course or workshop is cancelled by us you will be offered either a refund via the original payment method or the option of being transferred to an alternative event at THE YOGA SPACE

Once you have committed to a course or workshop, we recommend that you attend the scheduled number of sessions to get the most out of the programme. We do not part refund or transfer credit for courses where attendance isn’t 100%

Classes start promptly and late comers may not be granted entry. Please arrive early for your class so you have a chance to set up your mat space and ask the teachers any questions.

We provide mats and props at no extra cost however you may prefer to use your own. Mats must be sprayed with our disinfectant and wiped after use.

Our studios are shoe and mobile phone free zones. We do provide shoe racks in reception for you to use. Please keep your mobile phones in your bags on silent which can be placed on the shelving in the studios.

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HEALTH

I am fully aware of my own health and physical condition and that participation in any exercise programme may cause me injury or illness.
With this knowledge, I confirm that I am making a voluntary choice to participate in an exercise programme and to voluntarily engage in such physical activity associated with the programme as I decide I am able to undertake. I make this choice and accept all and any risk associated with my decision to participate.

Having such knowledge and confirming that I accept and will be responsible for all and any risk to my health and safety by my voluntary participation in the exercise programme, in consideration for Heart Space Therapy Ltd trading as The Yoga Space London allowing me to participate in the exercise programme I hereby release and forever discharge HST Ltd, and all and any representatives, agents, staff and successors from all and / or any liability, claims, rights, demands and set-offs, whether in law or equity that it or any of them may have or can, shall or may have to me arising out of or connected with my participation in any exercise programme including but not limited to any accident, injury or illness which I may incur or suffer as a result of participating in any exercise programme or engaging in any physical activity as part of such exercise programme. 

I accept and assume all risks connected with or arising in relation to my voluntary participation in any exercise programme and such physical activity as I decide to engage in as part of my participation in any exercise programme.